Terms and Conditions

Last Updated: 08/20/2026

Acceptance of Terms

By accessing or using the services provided by PLEXUSDX, INC., you agree to be bound by these Terms and Conditions and our Privacy Policy.

If you do not agree to these terms, you should not use the Platform.

Telehealth Services

The Platform allows users to connect with licensed healthcare providers through telehealth consultations.

Healthcare providers using the Platform are independent medical professionals who are responsible for the medical care they provide.

Medical Advice Disclaimer

Information provided on the Platform is not intended to replace professional medical advice, diagnosis, or treatment.

Always consult with a qualified healthcare provider regarding medical concerns.

Eligibility

You must be at least 18 years old to use the Platform.

By using the Platform, you represent that you meet this requirement.

User Responsibilities

Users agree to:

• Provide accurate information
• Maintain the confidentiality of their account
• Use the Platform only for lawful purposes
  
  

Prescription Policy

Healthcare providers may determine whether a prescription is appropriate based on a patient’s medical evaluation.

If prescribed, medications may be fulfilled by licensed pharmacies.

Payments

Users agree to pay all fees associated with services received through the Platform.

Payment processing may be handled by third-party payment processors.

Limitation of Liability

To the fullest extent permitted by law, PLEXUSDX, INC. shall not be liable for any indirect, incidental, or consequential damages arising from use of the Platform.

Modifications

We reserve the right to update these Terms at any time. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms.

Contact Information

PLEXUSDX, INC.
6110 McFarland Station Drive, #604
Alpharetta, GA 30004
info@plexusdx.com
877-760-2333