Hims & Hers vs PlexusDx: GLP-1 cost and membership (2026)
Hims & Hers lists GLP-1 injections from $199 a month plus a membership, $39 the first month, then $149; PlexusDx has no membership fee (Oct 29, 2026). PlexusDx sells genetic and blood tests separately and offers a free 15-minute PharmD consult.
Reviews: 2.9/5 Hims and 3.3/5 Hers on Trustpilot · BBB accredited, not rated
| Monthly price | PlexusDx | Hims & Hers |
|---|---|---|
| Membership | None | $39 first month, then $149/mo |
| Semaglutide month to month | $149/mo compounded | $199/mo starting price, Wegovy® Pen (brand-name), medication only |
| Tirzepatide month to month | $189/mo compounded | $299/mo starting price, Zepbound® vial or pen (brand-name), medication only |
- Genetic test
- PlexusDx: At-home GLP-1 & Peptide Pathways Genetic Test, sold separately
- Hims & Hers: None listed in its weight-loss membership
- Blood tests
- PlexusDx: At-home blood tests, sold separately
- Hims & Hers: Labs by Hims, a separate plan: an in-person blood draw at a Quest Diagnostics location, its labs page says
- When you're charged
- PlexusDx: When your prescription goes to the pharmacy
- Hims & Hers: Membership: when you sign up, first month non-refundable. Medication: only if prescribed
- Brand-name medication
- PlexusDx: Not sold; PlexusDx's semaglutide and tirzepatide are compounded
- Hims & Hers: Wegovy®, Zepbound®, Ozempic® and Mounjaro®
- Same at both
- 24/7 support and messaging
What else PlexusDx offers
GLP-1 & Peptide Pathways Genetic Test
150+ genetic insights across 14 health pathways.
$298, or $99 for program members.
See the test →At-home blood tests from $129
Plus supplement packs from $79, built from your results.
See blood tests →The GLP-1 & Peptide Pathways Genetic Test does not select or predict a medication; your provider decides.
What do Hims & Hers' reviews say?
On Oct 29, 2026, 38% of both Hims' and Hers' Trustpilot reviews gave five stars, and BBB customer reviews of Hims & Hers averaged 3.62 out of 5.
Trustpilot: Hims
38% five-star · 29% one-star
- 9,675 reviews, 2,587 in the past 12 months.
- Replies to 99% of negative reviews, typically within 2 weeks.
- Asks customers to review.
- Reviews on its newest page praise the easy app and quick replies; negative ones mention the membership charged on top of medication, renewals charged after a cancellation message, and shipping delays at renewal.
Trustpilot: Hers
38% five-star · 24% one-star
- 10,808 reviews, 5,672 in the past 12 months.
- Replies to 99% of negative reviews, typically within 1 week.
- Asks customers to review.
- Reviews on its newest page praise easy refills and regular check-ins; negative ones mention membership charges after a cancellation, the $149 membership on top of medication, and refused refunds of the $39 first month.
BBB
Accredited · not rated
- Accredited since February 22, 2018; the BBB says it does not have enough information to issue a rating.
- 4,531 complaints in the past 3 years, 1,296 in the past 12 months.
- BBB customer reviews average 3.62 out of 5 across 5,873.
- Complaints on its first page mention memberships or renewals customers say they did not intend, refund requests for the $39 first month, and paused refills that shipped; the business responded to all 10.
- The BBB lists a pending FTC, California and Utah lawsuit, filed July 29, 2026; it says the allegations have not been proven and the case has not yet been resolved.
All read at source on Oct 29, 2026. Both platforms rate the whole company, including hair, skin and sexual health, not only weight loss. Ratings belong to the platforms, not to PlexusDx.
What do PlexusDx's 3-, 6- and 12-month plans cost?
PlexusDx semaglutide is $129, $109 and $99 a month on 3-, 6- and 12-month plans, billed up front; Hims & Hers lists no 3-, 6- or 12-month price (Oct 29, 2026).
| PlexusDx plan | Month to month | 3 months | 6 months | 12 months |
|---|---|---|---|---|
| Semaglutide | $149/mo | $129/mo $387 up front | $109/mo $654 up front | $99/mo $1,188 up front |
| Tirzepatide | $189/mo | $169/mo $507 up front | $149/mo $894 up front | $129/mo $1,548 up front |
| Microdose (semaglutide or tirzepatide) | $99/mo | $89/mo $267 up front | $79/mo $474 up front | $69/mo $828 up front |
Is Hims & Hers or PlexusDx better?
PlexusDx charges no membership, sells the at-home GLP-1 & Peptide Pathways Genetic Test and blood tests and offers a free PharmD consult; Hims & Hers is the better fit if you want a brand-name, FDA-approved GLP-1 such as Wegovy® or Zepbound®.
Choose Hims & Hers if…
- You want a brand-name, FDA-approved GLP-1 such as Wegovy® or Zepbound®, which PlexusDx does not sell.
- You want a generic anti-nausea medication included at no extra cost if prescribed, as Hims & Hers advertises.
- You want monthly clinical check-ins and a members' community included in your membership.
Choose PlexusDx if…
- You want the at-home GLP-1 & Peptide Pathways Genetic Test, sold separately.
- You want at-home blood tests, sold separately.
- You want a free 15-minute consult with Dr. Jayden Lee, PharmD, by video or phone.
- You want no membership fee, and a monthly price that doesn't change as your dose changes.
How do Hims & Hers and PlexusDx compare on dose pricing, cancelling and payment?
Hims & Hers says its "pricing may vary by dosage"; PlexusDx's monthly price doesn't change as your dose changes (Oct 29, 2026).
Read on Oct 29, 2026 from each company's own pages.
- Price as your dose changes
- PlexusDx: Your monthly price doesn't change as your dose changes
- Hims & Hers: "Pricing may vary by dosage," its FAQ says; no price is listed for each dose
- Cancelling
- PlexusDx: Turn off renewal in your patient portal before the next charge
- Hims & Hers: In the app or your account, at least 2 days before the next billing date, its Terms say; cancelling the membership also cancels the medication plan
- HSA and FSA
- PlexusDx: HSA and FSA cards accepted at checkout
- Hims & Hers: Medication is FSA/HSA eligible and the membership is not, and FSA/HSA cards can't be the card on file, Hims' FAQ says
How are brand-name and compounded GLP-1s different?
Brand-name GLP-1s such as Wegovy® and Zepbound® are FDA-approved medicines made by Novo Nordisk and Eli Lilly; compounded semaglutide and tirzepatide are prepared by a licensed pharmacy for one patient from a prescription and are not FDA-approved.
Both PlexusDx and Hims & Hers start with an online intake and a licensed U.S. provider's review. Hims & Hers sells brand-name medications, billed separately from its membership. In the PlexusDx program, a 503A compounding pharmacy, a state-licensed facility that prepares medication for one patient from a valid prescription, fills the prescription and ships it to your door.
Compounded medications are not FDA-approved and are not reviewed by the FDA for safety, quality, or effectiveness. They are a legal, provider-prescribed option prepared by a licensed pharmacy, not a generic or a substitute the FDA has evaluated.
How did we check these prices and reviews?
We read Hims & Hers' weight-loss, membership, product and FAQ pages on hims.com and forhers.com on Oct 28 and 29, 2026, and its Terms, help center, Trustpilot and BBB pages on Oct 29.
Hims & Hers prices medication only after a provider prescribes it, so we did not reach its checkout; the tables show the starting prices it lists on its own pages, medication only, with its membership on its own line. PlexusDx prices come from our product pages on the same day.
Who wrote this. The PlexusDx editorial team wrote this page, and Dr. Jayden Lee, PharmD, reviewed it for accuracy.
Our bias. PlexusDx publishes this page and is one of the two programs compared. We show where Hims & Hers is ahead, and we update the page when either company changes its prices.
- Hims' weight-loss page
- Hers' weight-loss page
- The Hims Weight Loss Membership
- Hims' weight-loss FAQ
- Labs by Hims
- The Hims & Hers Terms and Conditions
- Hims' help center: What is a weight loss membership?
- Hims on Trustpilot
- Hers on Trustpilot
- Hims & Hers on the BBB
- FTC press release, July 29, 2026
- PlexusDx semaglutide injection
- PlexusDx tirzepatide injection
- PlexusDx refund and cancellation policy
- PlexusDx microdose GLP-1
- Ro vs PlexusDx
Start with a free consult or an online visit
PlexusDx semaglutide is $149 month to month or $99/mo on a 12-month plan; tirzepatide is $189 or $129/mo.
A licensed provider reviews your intake before anything is prescribed.
Start your online visitOr book a free 15-minute consult with Dr. Jayden Lee, PharmDFrequently Asked Questions
How much does Hims & Hers cost for weight loss?
Hims & Hers lists GLP-1 injections from $199 a month, medication only, plus a membership: $39 the first month, then $149 a month (Oct 29, 2026). Wegovy® Pen and Ozempic® injections are listed from $199 a month and Zepbound® from $299; Ozempic® is FDA-approved for type 2 diabetes and offered only to patients who meet clinical eligibility criteria, Hims & Hers says. PlexusDx semaglutide is $149 a month and tirzepatide $189, with no membership fee.
Does Hims & Hers have a membership fee?
Yes: $39 the first month, then $149 a month, and Hims & Hers says medication is not available without it. Its Terms list an initial telehealth evaluation, monthly check-ins, unlimited provider messaging and nausea medication if prescribed; medication is billed separately. PlexusDx has no membership fee.
Does the Hims & Hers membership include medication?
No. Its membership page says "Medication cost not included," and GLP-1 medication is billed separately, only if a provider prescribes it. Hims & Hers lists Wegovy® Pen from $199 a month and Zepbound® from $299, medication only, and says "Pricing may vary by dosage." PlexusDx semaglutide is $149 a month with no membership fee. Checked Oct 29, 2026.
Is Hims & Hers cheaper than PlexusDx?
No, on the prices it lists: Hims & Hers lists Wegovy® Pen from $199 a month and Zepbound® from $299, medication only, against PlexusDx's $149 and $189 (Oct 29, 2026). Its membership, $39 the first month, then $149 a month, is billed on top. The products differ: Hims & Hers sells brand-name, FDA-approved medications, and PlexusDx's semaglutide and tirzepatide are compounded and not FDA-approved.
How much is Zepbound at Hims & Hers?
Hims & Hers lists Zepbound® vials and pens from $299 a month, medication only, plus its membership (Oct 29, 2026). A separate Zepbound® listing and Mounjaro® are $1,899 a month. The membership is $39 the first month, then $149 a month. PlexusDx tirzepatide is compounded, not Zepbound®: $189 a month.
Does Hims & Hers' price go up with dose?
It can: its FAQ says "Pricing may vary by dosage," and its Wegovy® Pen and Zepbound® vial and pen prices are "from" prices. No page lists a price for each dose (checked Oct 29, 2026). At PlexusDx, your dose may need to go up; your price won't.
When does Hims & Hers charge your card?
The membership when you sign up, and medication only if a provider prescribes it, its help center says. Its Terms say the first month's membership fee is non-refundable. At PlexusDx, cards are charged once your prescription is sent to the pharmacy.
Can you get a refund from Hims & Hers?
Not for the first month's membership fee, or for medication once it has shipped, its Terms say. A first medication order is refunded if you cancel within 48 hours of submitting payment and before it ships, and a renewal if you cancel at least 2 days before the billing date (Terms dated Oct 20, 2026). PlexusDx gives a full refund if you cancel after approval and before your prescription is sent to the pharmacy.
How do I cancel Hims & Hers?
In the app or your online account, or through its help center, at least 2 days before your next billing date, its Terms say. Cancelling the membership also cancels the medication plan; cancelling only the medication keeps the membership, and its charges, active. With PlexusDx, you turn off renewal in your patient portal before the next charge.
Does Hims & Hers take HSA or FSA?
For medication, not for the membership: Hims' FAQ says the medication fee is FSA/HSA eligible and the membership fee is not. It also says FSA/HSA cards can't be the payment method on file, and suggests paying by card and claiming reimbursement. PlexusDx accepts HSA and FSA cards at checkout.
Are Hims and Hers the same company?
Yes. Hims & Hers Health, Inc. runs hims.com and forhers.com under one set of Terms. On Oct 29, 2026 both sites listed the same weight-loss medications at the same prices and the same membership, $39 the first month, then $149 a month.
Is Hims & Hers legit?
Hims & Hers Health, Inc. is a public company (NYSE: HIMS) that runs hims.com and forhers.com. As of Oct 29, 2026, Trustpilot rated Hims 2.9 and Hers 3.3 out of 5 ("Average"), and the BBB listed Hims & Hers as accredited since 2018 but not rated, with 1,296 complaints in the past 12 months. The BBB also lists a pending FTC, California and Utah lawsuit filed July 29, 2026, and says the allegations have not been proven.
Is Ro or Hims & Hers cheaper?
They list the same membership, $39 the first month, then $149 a month, and the same starting prices for the Wegovy® pen ($199 a month) and Zepbound® ($299), medication only (Oct 28–29, 2026). Ro prints its medication prices by dose (Wegovy® pen $199 for the first two months, then $349 to $399) and sells 3-, 6- and 12-month memberships at $99, $89 and $74 a month, billed up front; Hims & Hers lists "from" prices, not a price for each dose. PlexusDx has no membership fee: semaglutide is $149 month to month and tirzepatide $189; see Ro vs PlexusDx.
Can I talk to a pharmacist?
Yes. PlexusDx offers a free 15-minute consult with Dr. Jayden Lee, PharmD, by video or phone. It is education and support; a licensed provider makes any prescribing decision.
What does the PlexusDx genetic test do?
The GLP-1 & Peptide Pathways Genetic Test shows how your genes relate to weight management and other peptide-related pathways, with 150+ genetic insights across 14 health pathways from one swab. It does not select or predict a medication; your provider decides. It costs $298, or $99 for program members, and is sold separately from any GLP-1 plan.
PlexusDx tells you about your biology. It does not tell you what to put in your body.
